Cancellation Policy

Cancellation Policy
* Each listing and reservation on our site will clearly state the cancellation policy.

1. Flexible: 100% of total cost will be refunded if guests cancel 5 days prior to the check-in day. 

For a full refund, cancellation must be made 5 days prior to the check-in day. If guests cancel less than 5 days before the check-in day, the total cost is non-refundable. 

Example: A guest has a reservation with a total cost of 100USD and check-in day is on June 15. For a full refund, the cancellation must be made before 23:59 on June 10. If cancelling after that time, no amount will be refunded. 

2. Moderate: 50% of total cost will be refunded if guests cancel 7 days prior to the check-in day.

For a half refund, cancellation must be made 7 days prior to the check-in day. If guests cancel less than 7 days before the check-in day, the total cost is non-refundable. 

Example: A guest has a reservation with a total cost of 100USD and check-in day is on June 15. For a half refund, the cancellation must be made before 23:59 on June 8. If cancelling after that time, no amount will be refunded.